Contact Us

E-mail Us

You can contact any of our non-emergency services using the online email web form.

24-hour Customer Service: 1-888-890-5554

Quick and easy, Black Hills Energy's touchtone service puts the information you need at your fingertips. Just call Customer Service and follow the prompts.

Emergency Assistance: 1-800-694-8989

If you smell gas, do not call from the premises. Leave immediately and call from a neighboring location. Never touch a downed power line!

Call Before You Dig - It's the law!

For your safety and to avoid damaging underground utilities, you are required by law to call before you plan to dig. Local utility companies will mark the location of underground utility lines. Just call 811 or find other toll-free Call Before You Dig numbers by state.

Report Energy Theft: 1-888-890-5554

When someone steals energy, everyone pays. Learn more about energy theft. To report energy theft use our online form.

Service Guard: 1-800-504-2000

Appliance repair, repair protection plans, heating & cooling sales and service (regional availability). Visit the ServiceGuard Web site.

Community Relations

Our community relations programs are designed in partnership with respective communities to help make your community a great place to live and grow. Please submit requests to the external affairs manager for your area.

Economic Development

The Black Hills Energy Economic Development team assists businesses and communities in implementing their growth plans.

Media

Black Hills Energy state, local and corporate contacts available to print and broadcast affiliates.

Job Opportunities

Job opportunities with our company.

Compliance or Security Matters: 1-800-789-9181

Report a compliance or security matter. How to obtain guidance on a compliance issue or security matter - for customers, employees and others.