Read Your Meter

Would you like to monitor your energy use more closely or avoid an estimated bill? Reading your own gas or electric meter just might be for you. It's a quick and easy process with secure online entry or a quick call to our automated customer service line.

If you choose to read your own meter regularly, read it between the dates shown on your meter read letter and mark the reading in the space provided on the form.

To take advantage of our self-read service call 1-888-890-5554 and sign up today.

Each month, in a separate mailing from your bill, you'll receive a meter read letter telling you when and how to read your meter. Just call in your monthly meter reading to Customer Service at 1-888-890-5554 or quickly submit your reading online.

Reading Your Meter

Digital Meter

If you have a digital meter, just write the meter numbers in the boxes above "Mark if a digital meter" on the back of your monthly meter read letter. Report your findings through the toll-free Customer Service number or use our Web site to submit your reading.

Analog Meter

Analog meters have a set of dials. Most gas meters have four dials, most electric meters have five:

1. In the spaces provided on the back of your meter read letter, mark the exact position of the hand in each dial.
2. In the spaces below the dials, write the numbers for the corresponding dials. If the dial hand is between two numbers, write down the lower number. There is one exception however; if a dial hand is between 9 and 0, write down 9. If the hand is barely touching the bottom of a number or has not passed the midpoint of that number, use the lower number:

The reading here is 70.

The reading here is 69.

Report your findings by calling 1-888-890-5554 or bookmark our customer login page and report your monthly reading online. After you log in, click "My Account" then click "Submit a Meter Reading." Type your reading in the provided space and click "Save" to complete your entry. If you have questions about reading your meter, call Customer Service toll-free at 1-888-890-5554.

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