Gas Delivery Adjustment
We're adjusting customer bills for July 2017 with a Gas Delivery Credit Adjustment.
From March 2014 to January 2016, the daily BTU values we used in our gas billing calculation were incorrect because of a programming error. This incorrect calculation caused some overbilling and some underbilling of customers. We will be adjusting customer bills for July 2017 with a Gas Delivery Credit Adjustment.
We'll first apply credit against any outstanding charges. Any remaining credit will be applied to charges for the following month. Customers who were underbilled will not receive any additional charges.
WHO IS AFFECTED?
This adjustment applies to all legacy SourceGas customer classes served by the TGIT pipeline in Nebraska and Torrington, Wyoming.
If you have additional questions, email firstname.lastname@example.org.