We want to make it easier for you to do business with us. So, we’re taking steps to make your experience a great one.
We heard your complaints about our automated phone system, so we made some big improvements.
You can now complete most tasks on your own, over the phone in less time than it took before.
And if you need your account number to complete a task, but forgot the number, you’re able to retrieve it with your phone number.
How do I do that?
Give us a call! If you want to complete one of the self-service options listed below, you can do so by calling us at 888-890-5554.
Here are the self-service tasks you can complete over the phone:
- Pay your bill through Speedpay
- Check your account balance
- Check the last payment to your account
- Request payment arrangements
- Set up Budget Billing
- Request a copy of your bill
- Enter meter read information
- Look up your ChoiceGas Control Number
- Report or monitor an outage
What does this mean for me?
When you want to quickly take care of something on your own, over the phone, you no longer need to search for your account number. Or, even better, you don’t need to wait for one of our Customer Service Agents to look up your information.