GLENWOOD SPRINGS, Colo., July 6, 2018 — The Lake Christine Fire is impacting Black Hills Energy customers in the Colorado communities of Missouri Heights, Cattle Creek, Sterling Ranch, Panorama and portions of Basalt and El Jebel.
To keep our customers safe, we have turned off natural gas supply to all areas that have been evacuated, and we are working closely with local emergency responders to evaluate conditions during the fire. Our primary concern is the safety and well-being of the residents and the communities we serve and call home.
The Missouri Heights neighborhood has been reopened for residents to return to their homes. Black Hills Energy is preparing to begin restoring natural gas service to residents of the neighborhood on Saturday morning.
Beginning at 8:00 a.m., Black Hills Energy technicians will begin relighting natural gas appliances in homes in Missouri Heights. Employees will be going door to door throughout the neighborhood, and residents must be present in order for employees to enter homes and restore gas service. BHE employees will be in company-branded gear and have identification available upon request.
If residents are not home when BHE technicians arrive, information will be left at the door with instructions for requesting a relight. Additionally, color-coded markings will be left at the street in front of homes to allow employees to quickly identify the status of gas service and expedite restoration.
Our crews will work as quickly as possible to relight all impacted customers. For their safety, customers should wait for our gas technicians to inspect and relight gas appliances. It is critical that customers not attempt to relight appliances or restart the flow of gas themselves.
Black Hills Energy urges customers to continue follow evacuation notices and other directions from emergency personnel. The Lake Christine Fire has been unpredictable due to high winds, and safety should be everyone’s top priority.