Belle Fourche, South Dakota, November 19, 2018 - Black Hills Energy was notified that there is a person that is impersonating a Black Hills Energy technician in the Belle Fourche community stating that he may need to enter the home for an electrical inspection. This person is not a Black HIlls Energy employee and should be reported to the local police department. It was also said that this person is driving a white SUV. Please know that all of our vehicles are marked with a Black Hills Energy logo on the side and all of our employees carry an identification card. We also do not have any person or contractor representing Black Hills Engery in the northern hills requesting to enter customer’s home.
We advise customers with concerns to call our service associates at 888-890-5554 to verify the legitimacy of requests for payment history, amounts due or whether an employee was dispatched to your location. Payment options and account access also are available at blackhillsenergy.com.
Additionally, Black Hills Energy urges customers with concerns about the identity of someone claiming to represent the company to call Black Hills Energy’s 24-hour emergency line at 800-694-8989 to verify employment. Calling local law enforcement is also an option.
- Don’t give in to a high-pressure call seeking personal information – if someone calls claiming to represent your local utility and they demand immediate payment or personal information, hang up and call the customer service number on your utility bill.
- To verify whether an employee was dispatched to your location, call your utility using the number on your bill or the company’s website. Black Hills Energy employees wear shirts with a Black Hills logo, carry a company-issued photo ID and drive logoed vehicles. Employees will gladly wait outside while you call the company to verify their identity.
- Do not provide your Social Security number, credit card numbers or bank account information to anyone during an unsolicited phone call or an unannounced visit.