RAPID CITY, SD — May 21, 2019 — Black Hills Energy customers experienced power outages today from 8:00 am to 4:30 pm. The outages impacted about 1,000 customers in the Southern Hills area of Hill City, Sheridan Lake, Keystone and Custer. Our crews responded to the outages with 800 customers restored with power around 3:00 pm and the remaining customers were restored by 4:30 pm. Some smaller size outages occurred in isolated areas of Piedmont and Rapid City with power restore within the hour. The cause of the outages were due to 8” to 18” of heavy wet snow conditions throughout the Southern Hills region. Our crews plan to work through the early evening hours to support power restoration efforts where work and road conditions are safe.
We take pride in providing safe, reliable utility service, and safety always comes first. Our upkeep and expertise mean competent, worry-free service. If something does happen, we’re equipped and ready to respond. Report and outage or monitor restoration in your area visit www.blackhillsenergy.com/outages. Be sure to follow our Facebook page for updates as well.