We have plans to replace the natural gas main and service lines in your neighborhood.
Beginning on February 3, a Black Hills Energy representative with RBW, Inc., our contractor on the project, began the process of visiting homes to determine the best location for the new meter and service line on each property. If you are not present when the representative visits your property, he will leave a door tag to let you know that he was there.
Additional contractors for Black Hills Energy will also be doing work in the area in preparation for the project, including pothole and surveying work, throughout February.
Black Hills Energy is planning a community meeting to provide an overview of the project and address any question or concerns residents may have. The meeting will take place February 20, 2020 from 5:30-7:00 p.m. at the Glenwood Springs Community Center in Sopris Meeting Room A. Members of our project team and, if available, representatives from City of Glenwood Springs, will be in attendance to discuss the project.
As we get closer to the start of construction, you will receive a letter informing you of the anticipated start date and a diagram representing where the new service and fuel line will be installed on your property.
If you have any questions or concerns about this project, please contact Black Hills Energy.
The red lines in the picture above depict the current proposed location for the new main line installation. This alignment may change to accommodate the location of existing utilities.
Frequently asked questions
Why is Black Hills Energy doing this project?
The existing pipeline is reaching the end of its useful life and is slated to be replaced. In this particular neighborhood, the pipeline and meters are located in backyards, which makes access for maintenance and in case of an emergency significantly more challenging. As we will already be replacing the pipeline, now is the time to relocate those facilities to a location that is more accessible for maintenance personnel as well as emergency responders.
Why can’t the new lines be installed in the backyard?
Safety. Fences, large mature trees, sheds, and poor accessibility all have the potential to inhibit first responders or maintenance personnel from reaching the equipment quickly in an emergency.
When will construction take place?
Work is currently scheduled to begin in April and continue through the end of September.
How much will this cost me?
There will be no cost to residents or property owners.
How will this new pipe be installed and will my gas be shut off?
The majority of the pipelines will be installed utilizing a bore machine to minimize surface impacts. A new mainline will be installed in the street (or in the case of Grand Avenue, in the city easement) and connected to the existing main. Then, a new service line and meter will be installed at each property, as well as a fuel line connecting the new meter to the existing meter location. Finally, the resident will be contacted to schedule a time to shut of the gas, remove the old meter and connect the new fuel line. Your gas should not be off for more than one hour.
Who will relight my appliances?
Black Hills Energy contractor RBW, Inc., has certified personnel who will provide the relight of your appliances.
Where will the new meter be set?
The location of the new meter will be individually evaluated at each property, but in general, new meters will be located on the front third of the home in a location with no operable windows or vents within three feet of the regulator.
What is the difference between the main line, service line and fuel line?
The main line brings gas to the neighborhood, the service line brings gas from the main line to the new meter, and the fuel line brings gas from the new meter to the existing meter location.
Who is responsible for any damages?
Black Hills takes responsibility for ensuring that any damage that occurs during construction, including damage to landscaping, sidewalks, driveways, and irrigation, is repaired to the homeowner’s satisfaction. Additionally, if there is any settling of a trench, personnel will return to fix that as well. To ensure property is repaired to the same standard as it was prior to construction, Black Hills Energy personnel and contractors will take photos before and after for comparison, and we encourage homeowners to do the same.