Natural Gas Lines in Your Community
Your responsibility for buried piping
We don’t maintain customer-owned buried piping. You should have a qualified professional periodically inspect the buried piping for leaks. If you own buried metallic piping, you also should have a qualified professional periodically inspect it for corrosion.
If you don’t maintain the buried piping, it may be subject to potential hazards of corrosion and leakage. Repair or replace your buried gas piping if you discover any leaks or unsafe conditions.
When excavating near buried gas piping, locate the piping in advance, and excavate by hand.
Who can do the maintenance for me?
Any qualified contractor can assist in locating, inspecting, repairing and maintaining your buried piping. Proper construction of buried piping is critical for operational safety. Use only approved installation practices and materials.
- Customer-owned piping is the natural gas piping from the outlet of our meter set, and you’re required to maintain it.
- Customer-buried piping to secondary buildings or equipment such as detached garages, workshops, pool heaters or gas grills is considered customer-owned piping too, and you’re required to maintain it.
- We own and maintain the natural gas piping/equipment known as the main, service line and meter set up to the outlet of the meter set.
The safety of our customers, the general public and our employees always comes first. One way we support safety is to let you know about natural gas pipelines we own or operate near where you live or work. You will learn:
- Characteristics of natural gas, under normal conditions a safe, reliable form of energy
- How to recognize and respond to a possible gas leak
- How to avoid damaging a pipeline when digging, and what to do if it happens
Download the Pipeline Awareness brochures below:
- General public (PDF 485 KB)
- Emergency responders (PDF 557 KB)
- Excavators (PDF 533 KB)
- Public officials (PDF 324 KB)
- Compressor stations (PDF 324 KB)
- Top of ground pipeline segments (PDF 261 KB)
We use a pipeline integrity management plan to maintain a safe, reliable transmission pipeline system. Using this plan, we can monitor and act on any safety-related threats to the pipeline system.
If you notice any suspicious activity at or near our pipelines, call our emergency number 800-694-8989.