What to Do When You Smell Natural Gas
Think you smell the rotten egg odor of natural gas? Get out now.
We want to be the safest energy company in the country.
For us, safety isn’t numbers. It’s not statistics. It isn’t dollar signs, and it’s not about campaigns. Safety is people. It’s written on the faces of the people we love and go home to every day. It’s in our daughter’s laugh. In our husband’s hands. It’s in the hug from our best friend.
We've set a goal to be the safest energy company in the country. But we didn’t set that goal so we could check a box on a to-do list or show PowerPoint slides with charts featuring lots of down arrows. We did it so that everyone - including you - can go home safely. Every day.
Current Outages
Experiencing an outage? Call or view our outage map to see if it's been reported.
Safety During Storms
If an electrical service interruption occurs, these are some guidelines to follow to stay safe.
How We Prepare for Storms
We monitor weather conditions and forecasts so when there are storms, we’re prepared.
What to Do When the Lights Go Out
We do our best to keep your energy service as reliable as possible, but occasionally the weather or other circumstances can cause an outage.
When a Power Line is Down
Your safety is important to us. If you see a power line that is down or damaged, keep your distance.
Report a Power Outage
If you have an immediate emergency, call 911. Otherwise, you can report an outage here.
Call Before You Dig
Call 811 before you dig. It’s free, it’s easy, and it’s the law.
Tree Trimming
We are committed to providing safe, reliable energy, which includes trimming trees near our power lines.
Tree Planting
Planning before planting trees can help ensure that you plant the right tree in the right place.
Be Safe Around Power Lines
We are committed to providing safe and reliable service. Our power lines bring electricity to the communities we serve and into your home and are a vital part of the electrical transmission and distribution system.
Protect Power Quality
When your business depends on equipment reliability, even small power disruptions can have major consequences, including production equipment down time, data loss and even equipment damage.
Energy Theft
Don't do it. And if you see it, report it. Energy theft is a serious offense that’s hazardous and illegal. When someone steals energy, everyone pays.