Frequently asked questions
Where in South Dakota does Black Hills Energy provide energy?
We proudly serve communities across western South Dakota — supporting homes, business and essential services with safe, reliable energy. Our local crews live and work throughout the state, providing energy to the over 77,900 customers throughout South Dakota and have 150 MW of owned generation and 3,800+ miles of electric system infrastructure.
Why does South Dakota’s energy system need upgrades?
Upgrades help strengthen grid reliability, enhance safety and prepare the system to meet South Dakota’s growing energy needs — today and in the future.
Why is Black Hills Energy requesting a rate update?
Our most important responsibility is providing safe, reliable energy to our customers and communities. We are requesting a rate update to adjust for the rising costs to operate and maintain our South Dakota electric system since rates were last set in 2014. A rate update will allow us to recover critical system costs already incurred to support the safe and reliable delivery of electricity to power customer homes and businesses. Learn more about what that means for you.
How do energy system upgrades benefit South Dakota communities?
Investing in our systems helps:
- Improve reliability during everyday use
- Enhance safety for our customers and crews
- Prepare our systems for changing conditions
- Support growing communities and local economies
These investments help us power the moments people depend on every day.
How does Black Hills Energy support local South Dakota communities?
Serving South Dakota means more than providing safe, reliable energy. These are our homes, our communities and our neighbors. It’s important to support our communities through local partnerships, community programs and community outreach. We provide programs to help those that need a little extra help.
Caring for communities is part of our commitment to caring for South Dakota.
