Contact us
Feel free to reach out, we’re ready to serve you.
If you smell a gas odor or see damaged lines, call 911 immediately. Then call us at 888-890-5554 to report the problem. You can call 24 hours / 7 days a week to report an emergency or problem.
Call before you dig
8-1-1
Media relations
888-242-3969
24 hours / 7 days
Investor relations
Email Investor Relations
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Additional customer service information
You’ve probably unpacked a few boxes (OK, more than a few) and are starting to enjoy your new home. Here are all the things you can do to set yourself up for success.
Instead of a paper bill, you'll receive an email notification when your bill is ready to view online.
We rise by lifting others, which is why we support and provide programs to help those who have been impacted by COVID-19.
Don't give out account information, social security number, credit card numbers or bank account information to anyone during an unsolicited phone call or an unnanounced visit.
If you're looking for a form or need to submit a request; you will find them here.
If you need a refund processed, you'll need to submit the refund form.
We'll show you how to read your meter, the different types and how to submit a meter reading.