Feel free to reach out, we’re ready to serve you.
If you smell a gas odor, immediately evacuate from the building or area. Once you're away from the building, call 911. Or, if you see damaged lines, leave the area immediately and call 911. Then, call us at 888-890-5554 to report the problem.
We are ready to serve you, Monday - Friday 7 a.m. - 6:30 p.m. MT. Call customer service at 888-890-5554.
Submit this form anytime. 24 hours a day / 7 days a week.
Our mailing address is P.O. Box 6006, Rapid City, SD 57709.
Additional customer service information
You’ve probably unpacked a few boxes (OK, more than a few) and are starting to enjoy your new home. Here are all the things you can do to set yourself up for success.
Instead of a paper bill, you'll receive an email notification when your bill is ready to view online.
We rise by lifting others, which is why we support and provide programs to help those who have been impacted by COVID-19.
Don't give out account information, social security number, credit card numbers or bank account information to anyone during an unsolicited phone call or an unnanounced visit.
If you're looking for a form or need to submit a request; you will find them here.
If you need a refund processed, you'll need to submit the refund form.
We take security as seriously as we take safety.
We'll show you how to read your meter, the different types and how to submit a meter reading.