Contact us
Feel free to reach out, we’re ready to serve you.
If you smell a gas odor or see damaged lines, call 911 immediately. Then call us at 888-890-5554 to report the problem.
Online
Connect with us on social media
Investor relations
By phone
Report an emergency or problem:
888-890-5554
24 hours / 7 days
Customer service:
888-890-5554
Monday-Friday 7 a.m. - 6:30 p.m. MT.
Call before you dig
8-1-1
Media relations
888-242-3969
24 hours / 7 days
By mail
Mailing address:
Black Hills Energy
P.O. Box 6006
Rapid City, SD 57709
Payment address:
Black Hills Energy
PO Box 6001
Rapid City, SD 57709-6001
Media contact
Call: 888-242-3969
Additional customer service information
You’ve probably unpacked a few boxes (OK, more than a few) and are starting to enjoy your new home. Here are all the things you can do to set yourself up for success.
If you're looking for a form or need to submit a request; you will find them here.
We take security as seriously as we take safety. If you would like to report a security issue with us, please click "Learn more" and fill out the form.