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Notifications and alerts

Notifications and alerts

Set up text, email, or phone alerts so you never miss important information about your account.

You can customize your alert settings, so you know when your bill is ready to view, when your bill is due, that your payment has been received, or for electric customers, when an outage has been detected in your neighborhood.

When you set up an online profile you can easily manage your notifications and alerts for anyone on your Black Hills Energy account.

How it works

Sign into your online account, add a mobile number and/or email, then start customizing how you or the people on your account are notified. By default, you’ll automatically receive some email notifications at your registered email address updating you about your account activity. You can stop alerts at any time by replying ‘STOP’ to a text message or by managing your notification preferences in your online profile.

Message and data rates may apply.