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Ready

Always here, always ready.

From weatherizing your home to creating an emergency plan — there's plenty you can do around your home and business to be ready for the change in seasons. We're here to help you stay safe, be prepared and save energy. 

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Assistance programs

We offer several programs and resources to give you the extra help you need.

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Laptop and mobile phone
Monitor your energy usage

See where you’re using the most energy and where you can save — all right in your Black Hills Energy account.

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Woman with baby reviewing energy bill
Understanding your bill

Your energy bill provides you with the detail you need to understand your energy usage and service.

Stay safe

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Mike and Maria teach you how to put together an emergency kit
Weather information

We're always ready to respond to issues caused by severe weather. Our highest priority is to provide you with safe, reliable service.

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natural gas
What to do if you smell gas

Natural gas is one of the safest and most reliable forms of energy, but it's important to understand what to do if you smell gas.

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dig
Call 811 before you dig

Whether you’re a homeowner planting a tree or a contractor excavating a subdivision, you must call 811 before you dig. It’s free, it’s easy, and it’s the law.

Be prepared

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Person holding a smartphone while working on a laptop.
Notifications and alerts

Set up text, email or phone alerts so you never miss important information about your account.

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preparedness family
Be prepared

Emergencies come in all forms. Whether a forest fire threatens your home, your house has a natural gas leak, or a major storm has caused extensive damage.

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evacuation family plan
How to make an emergency evacuation plan

Feel more in control in emergency situations. Learn what to include in a family evacuation plan.

Save energy

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Commercial rebates
Rebates

We know you’re always looking for ways to save money where you can. That’s why we offer programs to help you do it.

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Family building a snowman
Fall and winter energy-saving tips

Take time to prepare your home for cold weather. By reducing your energy usage, you can keep your bills lower and take steps to a more efficient lifestyle.

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mike
Weatherization

Weatherizing your home is good for your pocketbook and the planet.

Positive Energy

Two men work together on a door frame, one inside adjusting it and one outside observing.
Bessemer is one of the oldest and most historic neighborhoods in Pueblo, Colorado, with longstanding ties to the area’s steel industry. The neighborhood is also one of Pueblo’s most diverse neighborhoods, and is full of historic homes. Of course, historic homes are by nature older, and as we all…
Volunteer firefighter posing in front of a firetruck
Safety is a community effort — and everyone has a part to play. Across the communities we serve, volunteer firefighters are often the first to respond when emergencies strike. These dedicated individuals show up day or night, balancing their service with full-time jobs and family responsibilities.…
AGA making a difference series
Our natural gas utility workers do more than provide energy—they’re often the quiet heroes in our communities. Jonathan Boudreaux, a dedicated employee at Black Hills Energy, exemplifies this spirit of service and preparedness.Just before Thanksgiving last year, Jonathan was running late to the…
Colorado 811 training
Natural gas is a safe and reliable energy source, but the number one threat to our systems is accidental line strikes. Safety is our top priority, and an important part of that is our ongoing effort to promote safe digging practices.Recently three of our team members from southwestern Colorado went…