Electric meter maintenance
Over the next several months, we’ll be performing maintenance on electric meters throughout the area, including yours. It’s important that our contractors have safe access to your meter.
For the safety and well‑being of both our technicians and customers, the technician or approved contractor, SiteWise, will carry Black Hills Energy identification. If you question the identity of anyone asking to perform service, you can always contact us.
Frequently asked questions
Will I experience a power outage?
There may be some instances where we are unable to maintain service during the meter exchange and a brief interruption may be experienced.
Why are you replacing my meter?
We’re upgrading your electric meter as part of our regular maintenance program. There’s no cost to you, and the exchange helps maintain safe and reliable service.
Do I need to be home?
You don’t need to be home, but please make sure we can safely access your electric meter—no locked gates, blocked paths, or loose pets.
How do I know if the person is a contractor for Black Hills Energy?
A Black Hills Energy technician or a Black Hills Energy approved contractor will be performing these meter upgrades. In either case, the technician will carry Black Hills Energy identification. If you question the identity of anyone asking to perform service, you can always contact us at 888-890-5554. The contractor that will be used during this project is SiteWise.