The Choice Gas Program administered by Black Hills Energy, is making some changes this year we think you'll like. Aside from having the freedom to choose your natural gas provider and the price option that best suits your needs, Black Hills Energy has worked with the participating Choice Gas suppliers to reduce the amount of marketing communications you may receive.
In previous years, suppliers began their marketing efforts in January, however, for the upcoming 2021 program year, suppliers will not begin marketing until March 18, 2021, which is also the start date of the 2021 selection period. This will allow supplier marketing and customer selections to coincide with the start date of the program so that once your selection is processed, marketing will cease within 24 hrs.
The annual selection period for our 2021 Nebraska Choice Gas Program begins March 18, 2021, and ends April 22, 2021, at midnight CDT.
How it works
No matter which supplier you select, we will maintain your local natural gas system, read the meters, send bills and answer any questions you have.
If you don’t choose a supplier, your account will roll over to your current supplier and price option. If you roll over, your final rate will be determined within 15 days after the selection period ends by your supplier.
The natural gas commodity price that you will be charged will not carry over from the previous year unless the supplier agrees to do so. Your final rollover price may be different from the prices quoted during the annual selection period.
Multi-year selection option
If you select a multi-year term through your supplier, you’ll know your price option and rate —not only for the new program year (June-May) — but for future program years as well, so be sure to verify the price and term with your supplier when making a multi-year selection. When you select a multi-year term, during the term of your selection, you will not:
- Receive an annual selection packet
- Receive supplier marketing communications
- Be eligible to make another selection
All Choice Gas selections are specific to the service address and are nontransferable to a different service address. Multi-year selection options are customer and service address specific. So, if you move during the term of a multi-year selection, you will be eligible to make a selection at your new service address during the next annual Choice Gas selection period.
For more information about multi-year options, contact any of the Choice Gas participating suppliers.
Between March 18 and April 22, there are four ways to make your selection:
- Supplier submission
- Mail using the selection form(s) mailed to you
- Automatic rollover if you do nothing (you are encouraged to actively participate)
You will need your account number, control number and the confirmation code for the supplier you desire to choose for the 2021 program year.
If you have multiple accounts, you must submit separate selections for each account.
2020 Nebraska Choice Gas supplier selection results
Results updated 05/19/2020
|Supplier||Number of Enrollees|
|ACE (Public Alliance for Community Energy)
(se habla espanol)
|Uncle Frank Energy Services
833-372-6564 (833-Frank NG)
|Vista Energy Marketing
(se habla espanol)
|Black Hills Energy Services
(se habla espanol)
(se habla espanol)
|WoodRiver Energy, LLC
Supplier marketing and customer contact information
The natural gas market can be volatile, with available rates changing frequently during the selection period. To give you timely information so you can make the Choice Gas selection that best suits your needs, participating suppliers may contact you by phone, text or email to share their individual offerings. We provide all suppliers with the phone number and email address you may have provided for your Black Hills Energy account.Supplier marketing and customer contact information
Although we want you to have the chance to receive this additional information from the suppliers, we also understand that calls, texts and emails may be burdensome. Each supplier is limited as to how often they can contact you. If you no longer want to receive these communications from a supplier, request to be removed from their call list or opt out of email communications. After you’ve completed a successful selection, you shouldn’t receive any further contact from suppliers.
For more information about Choice Gas, contact us at 877-245-3506. We are available according to the times and dates listed below.
|April 10||8 a.m. – 7:30 p.m. CDT|
|April 13 - April 17||8 a.m. – 7:30 p.m. CDT|
|April 20 - April 23||8 a.m. – 7:30 p.m. CDT|
Frequently asked questions
Where can I get more information about the 2020-2021 Choice Gas Program and suppliers?
How do I select my supplier?
You can automatically roll over to your current supplier and pricing option or submit a selection online, through your chosen supplier or by mail.
What constitutes a “valid” selection?
A selection is considered valid when you submit your choice through one of the accepted submission methods on or before Thursday, April 25, 2019. Confirmation codes are time-sensitive, so check with your supplier about your codes’ expiration date. The first valid selection Black Hills Gas Distribution, LLC receives will be considered your final choice. Record your verification number if you’re submitting your selection online. You’ll need to sign any mailed selection forms for them to be valid.
What happens if I move during the Choice Gas program year?
If you move from one service address to another, or a new customer moves to a service address within the Choice Gas Program territory, that customer will continue with the supplier previously selected for that address. New construction customers will be mailed a selection packet. For additional questions about service address issues, call 888-890-5554.
Does the Choice Gas Program affect the quality of distribution service?
No. Regardless of your selection, Black Hills Nebraska Gas will continue to provide meter reading and billing services, respond to gas leaks, and ensure the safety and reliability of the gas supply to Choice Gas Program communities.
Does the Choice Gas Program affect distribution charges?
No. Changes in distribution rates occur from time to time and are subject to Nebraska Public Service Commission approval.
Are the suppliers reliable?
Yes. Participating suppliers must meet requirements in Black Hills Gas Distribution, LLC's tariff and approved by the Nebraska Public Service Commission.
What if I’m on Budget Billing?
If you’re a Budget Billing customer and select a fixed monthly bill price option a supplier offers, your outstanding Budget Billing balance will be due in full with your June billing.