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Service Guard

Formerly known as ASAP, South Dakota customers are now members of the new Service Guard appliance repair plan; Comfort Plan. The Comfort plan emphasizes our number one priority-- to provide you with peace-of-mind appliance coverage.  Our simplified program focuses on you, our valued customer, and protects the appliances you depend on most.

Your current ASAP repair plan, will transition to the most comparable plan available through the new Service Guard Comfort Plan.

Comfort plan details:

The Comfort Plan covers these appliances for $23.99/month:

Repair plans

You can add additional appliances to your Comfort Plan, or you can choose a la carte appliance protection.

  Add-on or a la carte price Comfort plan $23.99
Air conditioner/Heat pump  $9.50 included
Fireplace $3.00  
Furnace $8.50 included
Range $3.00 included
Water heater $6.00 included
Annual furnace or AC/Heat pump inspection $8.00  

More information

If you have questions about the Comfort Plan, call 888-890-5554.

View the terms and conditions of the Comfort Plan.

Frequently asked questions

Why is my plan changing?     

We’re committed to providing you stress-free appliance protection.  Updating your coverage allows us to offer protection for more of your critical appliances, and provide protection to included appliances without annual repair limits.

Will service still be provided by local Black Hills Energy technicians?  

Your appliances will continue to be protected and serviced by local, qualified Black Hills Energy technicians.

Will I still use the same phone number to request service? 

To provide you better 24-hour service, our phone number will be changing to 888-890-5554.  Black Hills Energy staff will be available to answer your call.

Are annual inspections of my heating and cooling system still included with my bundle plan? 

Annual inspections are not included as part of the Comfort Plan, but can be added a la carte to your overall appliance protection plan.

Will the Comfort Plan cover multiple appliances or heating and cooling systems? 

The Comfort Plan provides coverage for one air conditioner, one furnace, one range, and one water heater.  Additional appliances may be added to your overall appliance protection plan on an a la carte basis.

Does the Comfort Plan require a deductible?  

Repairs on covered parts and appliances will NOT carry a deductible or an annual repair limit.