Skip to main content

Understanding your bill | Budget Billing

Your monthly bill makes it easy for you to identify key information, understand your energy costs and monitor your usage. The front of the statement provides a summary of your usage and charges in an easy-to-understand format. On the back page, you’ll find specific details about your bill. 


Your bill breakdown

Depending on the type of service you receive, your monthly bill details may look different than the example shown below. 




Your due date and the amount due are located at the top of the front page, along with your account number and service address.



Easily compare this month’s usage to the same time last year and view reasons why your bill may have changed.



The billing summary displays your actual charges over the past 12 months, with your budget bill amount. Your budget billing amount, actual charges for the month and deferred balance are listed below the chart.

  • Budget Billing amount: Monthly charge for budget billing.
  • Actual charges: Actual energy charges for the billing period.
  • Deferred balance: The deferred balance is the difference between your actual charges over the last 12 months and your Budget Billing amount paid during that time. 


In this section you’ll find useful safety information and specific tips to help you save energy and money. 



If paying your bill by mail, detach the bottom of the front page and include this with your check in an envelope.



The last 12 months of usage history is available to help you see how this varies throughout the year.



Specifics about your monthly charges are shown by category.



Specifics about your monthly charges are shown by category and color-coded to match the monthly bill summary chart on the front page.

Important information about your account is included in the messages section.



Managing your account online provides easy access to resources and tools, including:

  • Viewing your usage and bill history.
  • Starting, stopping or transferring service.
  • Paying your bill or changing your payment method.
  • Managing email and text alerts.
  • Enrolling in programs such as Auto Pay and paperless billing.


We offer several ways to pay your bill so that you can pick the one that’s right for you.

Additional resources