Budget Billing is a free, stable payment plan. It allows you to pay an average amount monthly. That way, you can avoid spikes in your bill caused by seasonal changes in how much energy you use.
How it works
How we calculate your bill
Your first payment will be the total of your previous 12 monthly bills, plus your current account balance divided by 12. Every month after that, we'll review your bill amount using the average of your previous 12 bills.
Your bill will change only if the recalculated amount changes by 10 percent or more. That allows for a more stable monthly payment.
We'll recalculate your bill every 12 months
On your Budget Billing anniversary date, we’ll recalculate your payment. To do that, we’ll add the total of your previous 12 months actual bills to your current account balance, then divide by 12.
You can cancel at any time
You can contact us at any time to cancel Budget Billing. If do decide to stop Budget Billing, any credit or balance is applied to the next month’s bill.
Below are answers to specific Budget Billing questions
I have a recurring monthly payment. How will I know when my budget amount changes so that I can plan my banking accordingly?
You’ll still get a monthly statement about how much your next payment will be and when that amount will be withdrawn from your account. You’ll also get a message on your bill when your amount has changed.
Adjustments depend on fuel costs, weather and usage. During a three-year period, we adjust the average customer’s bill about five times. Each adjustment is roughly $10.
If you were to over pay, we’d apply the amount to your total actual energy usage account balance, rather than reducing the amount due on your next bill by the amount you over paid. The amount you’d owe on your next bill would change only if the amount you over paid reduces your bill by 10 percent or more.
If you don’t pay your bill, you’ll need to get caught up on your bills before you can go back on Budget Billing.