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Wyoming Choice Gas Customers

Wyoming Choice Gas Customers

 

The Choice Gas Program gives you the opportunity to choose your natural gas commodity supplier and the natural gas commodity price option that best suit your needs. 


The Wyoming Annual Selection Period begins April 4, 2024 and ends April 24, 2024.

 

SIGN UP FOR CHOICE GAS

 

 

Gas Cost Adjustment (GCA) Regulated Rate Commodity Price Option

Find the confirmation code for your division which is provided in the upper right-hand part of your individual selection form, as well as the estimated GCA natural gas commodity price that is updated daily throughout the Annual Selection Period, by clicking on the link below.  The GCA natural gas commodity price option is not available for multi-year term selections.

The Wyoming Public Service Commission has approved a February Extreme Weather (“FEW’) Rate of $0.1149 per therm, effective January 1, 2023, through August 31, 2024.  The FEW Rate is for the recovery of the significant increase in gas costs related to Storm Uri in February 2021 caused by extremely high demand and production interruptions.   Premises where the customer was receiving service under the Regulated GCA option on February 28, 2021 will be subject to payment of the FEW Rate for the duration of the effective period.  If these premises subsequently select a Choice Gas Supplier during the FEW Rate effective period, the premises will still be subject to the FEW Rate.  Premises where the customer was receiving service under a selected Choice Gas Supplier on February 28, 2021 will not be subject to the FEW Rate for the duration of the effective period.  If these premises subsequently select to receive service under the Regulated GCA option during the FEW effective period, the premises will continue to not be subject to the FEW Rate.  Additionally, any new premises adding service after February 28, 2021 will not be subject to the FEW Rate for the duration of the effective period.

To learn if your service address is subject to the FEW Rate as described above, your utility bill would detail a separate line item called 'Feb 21 Extreme Wtx'.  If you do not see this line item on your bill and you have gas usage that month, you can reasonably determine that it is not billed at your service address. Should you have further questions, please contact the utility call center at 888.890.5554.

View the current Gas Cost Adjustment (GCA) regulated rate commodity price.

 

Wyoming Choice Gas Participating Towns by Division

Download list of Wyoming Choice Gas participating towns by division.


How it works

Customers may choose their natural gas commodity supplier using the internet, mail, supplier or the rollover option.  Active participation in the program can ensure customers have exclusive control of the natural gas commodity supplier, price option and price they will pay for the upcoming 2024 program year starting June 1st.

No matter which natural gas commodity supplier you select, Black Hills Energy will maintain your local natural gas system, read the meters, send bills and answer questions you may have.

If you do not make a selection online at choicegas.com, through your Supplier, or by mail, the automatic rollover selection method takes effect. The rollover selection method results in the continuation of your natural gas commodity price option with the same natural gas commodity Supplier. The final natural gas commodity price from a Supplier will be determined by the Supplier 15 days after the selection period ends. The natural gas commodity price from Black Hills Wyoming Gas, LLC (the regulated utility) will be the rate approved quarterly by the Wyoming Public Service Commission.

When deciding whether to utilize the automatic rollover selection method or choose a natural gas commodity Supplier, you should be aware that each price option may potentially involve some risk due to market volatility. The natural gas commodity price options offered by natural gas commodity Suppliers may be subject to that market volatility risk or may reflect price stability as a result of wholesale natural gas commodity prices that are subject to increases or decreases that have an impact on prices quoted by natural gas commodity Suppliers.

The natural gas commodity price a customer paid the previous year does not carry over unless the supplier agrees to do so. Your final rollover price may be different from the prices quoted during the annual selection period.


Multi-year selection option

You may be offered the opportunity to select a natural gas commodity Supplier and natural gas commodity price option for a multi-year term. Residential customers may select a term of up to two years. Commercial and industrial customers may select a term of up to three years.

If you selected a multi-year term, during the term of your selection, you will not:

  • Receive an annual selection packet
  • Receive Supplier marketing contact
  • Be eligible to make another selection

Multi-year selection terms are non-transferable, due to being customer and service address specific. This means if you move during the term of a multi-year selection, you’ll be eligible to make a selection at your new service address during the next annual Choice Gas Program selection period. Similarly, if you move into a service address whose previous tenant made a multi-year selection, you will be eligible to make a selection during the next annual Choice Gas Program selection period.

Check with your natural gas commodity Supplier regarding multi-year term offers, the applicable terms and conditions, and/or any early termination charges or fees that may apply.

The Gas Cost Adjustment (GCA) regulated rate commodity price option is not available for multi-year term selections.


Customer letter

Download the 2024 Wyoming Choice Gas customer letter.
 

Choice Gas Guide book 

Download the 2024 Wyoming Choice Gas guide book.
 

Supplier selection instructions

If you’d like to choose a natural gas commodity supplier to provide your natural gas commodity:

  1. You may review the list of Suppliers and their available price options located on the enclosed selection form. The list of Suppliers and their contact information can also be found on the enclosed letter or on the website at choicegas.com.
  2. Contact the Suppliers using the contact information provided for each.
  3. For comparison purposes, you may prefer to record the Supplier price quotes together with their associated confirmation codes and the length of time they are valid. Supplier price quotes may be available for limited amounts of time. The Choice Gas guidebook available at choicegas.com includes a worksheet to assist with the price comparison process, or you may use your own worksheet.
  4. You may choose only one Supplier and one price option per service address.
  5. Submit your natural gas commodity selection online at choicegas.com, through your Supplier, or by mailing the enclosed natural gas commodity selection form using the postage paid envelope provided.
  6. If you make your selection using the enclosed selection form, sign and date the form and return it in the postage paid envelope provided. If you did not receive the postage paid envelope, you may return the form to: Choice Gas Program, P.O. Box 1158, Rapid City, SD 57709. NOTE: Do not mail your selection form to your natural gas commodity Supplier.
  7. Record your selection and retain for your records using the detachable bottom portion of the enclosed selection form.

To obtain the GCA natural gas commodity price option confirmation code and view the estimated daily price during the annual selection period, visit the current Gas Cost Adjustment (GCA) natural gas commodity price

If you have multiple accounts, you must submit separate selections for each account via your chosen selection method.

 

2024 Wyoming Choice Natural Gas Commodity Suppliers

Updated 2/29/2024

Supplier         
Symmetry Energy
888-200-3788
(se habla espanol)
     

Legacy Natural Gas

888-452-8231

     

Black Hills Wyoming Gas, LLC
877-245-3506
(se habla espanol)

Gas Cost Adjustment (GCA)

     
WoodRiver Energy
877-790-4990
     
Wyoming Community Gas
877-318-4051
     
Vista Energy Marketing
888-508-4782
(se habla espanol)
     
Archer Energy, LLC
844-795-7491
     
Black Hills Energy Services
866-231-3241
(se habla espanol)
     
Uncle Frank Energy Services
833-372-6564 (833-Frank NG)
     
Wyoming Producer-Consumer Alliance
877-438-9722
(se habla espanol)
   

 

 

Supplier marketing and contact information


The natural gas market can be volatile, with available prices changing frequently during the selection period. To give you timely information to help you make the Choice Gas natural gas commodity Supplier selection that best suits your needs, the participating natural gas commodity Suppliers may call, text or email you to share their individual natural gas commodity price and price option offerings. Black Hills Energy, the Choice Gas Program Administrator, provides the Choice Gas Program participating natural gas commodity Suppliers with the telephone number and email address you provided for your Black Hills Wyoming Gas, LLC utility account.

Although we want you to have the opportunity to receive this additional information from all of the natural gas commodity Suppliers we also understand that phone calls, texts and emails may be burdensome. Each natural gas commodity Supplier is limited on the frequency, type and number of contacts made to you. If you don’t want to receive these communications, please ask to be removed from their call list or opt out of their email communications. You may also contact the Utility call center at 877-245-3506 to request Choice Gas Program participating natural gas commodity Suppliers discontinue all marketing communication attempts to you. Within 24 hours of completing a successful selection for your service address, you shouldn’t receive any further contact from natural gas commodity suppliers.

 

Contact us

For more information about Choice Gas, contact us at 877-245-3506. We are available according to the times and dates listed below.

April 4 - April 5 8 a.m. – 7:30 p.m. CDT
April 8 - April 12 8 a.m. – 7:30 p.m. CDT
April 15 - April 19 8 a.m. – 7:30 p.m. CDT
April 22 - April 24 8 a.m. – 7:30 p.m. CDT

Frequently asked questions

Black Hills Wyoming Gas, LLC (the regulated utility) is the local natural gas utility and is regulated by the Wyoming Public Service Commission. Black Hills Wyoming Gas, LLC is also the Choice Gas Program Administrator. Black Hills Wyoming Gas, LLC supplies natural gas commodity to its Choice Gas Program customers under the Gas Cost Adjustment (GCA) regulated rate. Black Hills Wyoming Gas, LLC does not receive any profit on the natural gas commodity.

Black Hills Energy Services (“BHES”) is a non-regulated Choice Gas Program natural gas commodity Supplier. Although BHES (the non-regulated Supplier) is affiliated with Black Hills Wyoming Gas, LLC (the regulated utility), BHES is a legally separate company.

You can submit a selection online, through your chosen supplier, by mail or do nothing and roll over to your same supplier and price option. Actively choosing a supplier ensures you know the price you will pay during the 2023 program year which starts June 1st.

A selection is considered valid when you submit your choice through one of the accepted submission methods on or before Wednesday, April 26, 2023. Confirmation codes can be time-sensitive, so check with your supplier about its expiration date to ensure you receive the price agreed upon. The first valid selection Black Hills Wyoming Gas, LLC receives will be considered your final choice. Record your verification number if submitting your selection online. You’ll need to sign any mailed selection forms for them to be valid.

If you move from one service address to another, or you are a new customer moving to a service address within the Choice Gas Program territory, you will continue with the supplier previously selected for that service address. New construction customers will be mailed a selection packet and given 2 weeks to make a selection. For additional questions about service address issues, call 888.890.5554.

No. Regardless of your selection, Black Hills Wyoming Gas, LLC will continue to provide meter reading and billing services, respond to gas leaks, and ensure the safety and reliability of the gas supply to Choice Gas Program communities.

No. Changes in distribution rates occur from time to time and are subject to Wyoming Public Service Commission approval.

Yes. Participating Choice Gas Program Suppliers must meet certain requirements set forth in Black Hills Wyoming Gas, LLC's tariff, as approved by the Wyoming Public Service Commission.

If you’re a Budget Billing customer and select a fixed monthly bill price option a supplier offers, you will be removed from Budget Billing and your outstanding Budget Billing balance will be due in full with your June billing.