With rising costs on everything from groceries to gasoline, budgets are tight. We understand the impact cost increases have on our customers, and we want to help by sharing energy efficiency tips, billing assistance options and additional information to help our communities use less energy through conservation and energy efficiency projects.
Thank you for your interest in the Black Hills Energy Appliance Recycling Program. As of Dec. 31, 2021 we are no longer accepting new enrollments for this program and this program will be discontinued. To speak to someone about an existing appointment please call 1-888-594-8565 and please press 2.
1. Go to www.blackhillsenergy.com and login to your Black Hills Energy account.
2. Click on usage.
When the World Health Organization categorized COVID-19 as a global pandemic in March 2020, it triggered a response from the natural gas and electric utility sectors as classified critical infrastructure providers. From the very beginning of the pandemic, Black Hills Energy’s response kept safety at the core of every decision and every action taken to keep our workforce healthy and safe so we could sustain business operations and provide essential energy to our customers.
EEI-Recommended Action:
Share Your Diversity and Inclusion Strategic Roadmap: Create a diversity council or leader within the organization who is responsible for advancing the DEI agenda and who will work closely with the CEO, the C-suite, and the board of directors in driving action to cultivate inclusive culture and talent and to provide updates on progress.
What Black Hills Energy is doing:
Our safety culture extends beyond our buildings and into our communities. In 2020, we conducted nearly 520 public safety trainings to first responders and excavators. We work each day to help our customers and communities learn how to stay safe around overhead and underground electric and natural gas lines.
Despite the challenges of COVID, we hosted emergency response and public awareness trainings for almost 520 first responders and excavators serving our communities.
Our safety training is delivered through an online learning management system which track completion status and completion dates. We review classes to make sure they are in accordance with our procedures and practices. Training occurs throughout the year, with frequency driven by required regulation and assessed need. All online safety training is available in several languages.
All safety training is provided at no cost to our employees and may be completed during working hours. We evaluate the effectiveness of our training using several methods, including:
Throughout our history, we have been strong environmental stewards. We’ve pioneered new power plant technology, set the bar for emissions levels and built infrastructure ahead of current standards. We do more than talk, and as we look to the future, we know sharing our intentions for improving the climate will help us achieve them.
Use the buttons below to jump to a section
We’ve completed our rate review request to recover integrity, reliability and growth investments for natural gas service for our approximately 117,000 customers in 66 communities in Kansas.