Your plan for comfort
The Service Guard Comfort Plan provides your family the carefree coverage you depend on. With one affordable monthly plan, you get access to local appliance professionals who provide real care and real protection.
Customize your coverage
Choose the appliances that fit your budget with the Comfort Plan. Bundle them together or customize your plan a la carte.
Add-on or a la carte price
- Air conditioner/Heat pump: $10.99
- Fireplace/Insert: $3.99
- Furnace: $9.99
- Range: $4.49
- Water heater: $7.49
- Annual furnace or AC/Heat pump inspection: $9.99
Save with the Service Guard Comfort Plan
For $26.99/month you get:
- Furnace – natural gas, electric, propane or natural gas boiler
- Air conditioner – electric only
- Range – propane, natural gas or electric
- Water heater – propane, natural gas, electric or natural gas tankless
Already covered?
Comfort plan terms and conditions
- Comfort Plan
- Updated Spanish version coming soon.
For any questions or support, please call 888‑890‑5554.
Frequently asked questions
What does a Service Guard plan cover?
Service Guard covers repair of eligible appliances, including parts and labor, when they experience a mechanical or electrical failure. Covered appliance types depend on your plan (Comfort Plan, Add‑On or À la Carte) and typically include heating, cooling, water heating, cooking appliances and fireplaces, plus an annual HVAC inspection.
See Terms & Conditions for full appliance list and covered parts.
What appliances or issues are NOT covered?
- Cosmetic/non‑functional items and normal maintenance items (e.g., filters, cleaning).
- Damage from misuse, improper installation, weather, power surges or other non‑mechanical causes.
- Certain parts and systems (e.g., ductwork, venting, tanks, coils, major leaks, accessories).
- Specific appliance types and brands that are excluded (e.g., high‑end or commercial‑grade models, portable units, induction cooktops, window A/C, geothermal, certain water heater sizes).
See Terms & Conditions for the full exclusion list.
How much does the plan cost per month?
Price varies; customers choose devices to include.
If I don’t want to invest in a plan, are there other options?
Yes, you can schedule a one-time repair for your furnace, air conditioner, range and water heater by one of our Black Hills Energy technicians. Services vary by area. Charges vary depending on whether they are completed during normal business hours. Call us at 888-890-5554 to schedule.
Is there a deductible?
No, Service Guard has no deductible.
Is there an annual repair limit?
No annual limits on covered repairs.
How quickly does coverage begin?
There is a 20-day waiting period for all repairs from the enrollment date of your appliance coverage.
Is the plan available in my area?
Service Guard is not offered in every territory. To check availability, please contact our customer service team at 888-890-5554 or review availability through the Black Hills Energy customer portal.
Does the plan cover air conditioners with R22?
Refrigerant service depends on system type and EPA availability constraints. Learn more about refrigerants.
Are repairs guaranteed or warranty after completion?
Covered repairs follow Service Guard’s repair warranty per plan terms. See terms and conditions below for details.