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Nebraska payment assistance
payment assistance

We know some of our customers faced financial hardships due to COVID-19. We’re thankful we were able to show our support during this time. 

If you’re struggling to pay your bill, we've provided resources below. You can also call our customer support team at 888-890-5554 or contact us online to discuss our support options that may be available for you. 


Assistance exclusively for applicants age 24 and under:

  • CEDARS Youth Services | 402-437-8850
  • The HUB | 402-471-8526

To qualify, need must meet income guidelines, and need must be a result of COVID-19. During the pandemic, many agencies are conducting application assessments by phone. When seeking rent, mortgage and utility assistance, the following documents may be required for some program eligibility: identification for anyone in a household age 13 and over, Social Security card, proof of income, copy of lease, name, address and account number on mortgage, and eviction notice, if applicable.Those using Friendship Home or ResCare services should contact a staff person at those agencies when seeking assistance.

low income
black hills cares
Payment arrangements
budget billing
Medical extension program