Black Hills Energy warns South Dakota customers of scam attempts

Black Hills Energy warns South Dakota customers of scam attempts

Rapid City, SD – Dec 30, 2020--Black Hills Energy has received reports from customers of attempted scam calls where the customer is told their bill is delinquent and they were on their way to turn off the electricity if the customer did not pay right away. We urge customers with concerns about the identity of someone claiming to represent the company to not share any information, hang up and then call Black Hills Energy at 1-888-890-5554 to verify employment and that the call was legitimate. Calling local law enforcement is also an option.

Aspen Service Disruption - Customer FAQs

Aspen Service Disruption - Customer FAQs

Updated as of December 29, 2020

 

What caused this outage?

On Dec. 27, an incident involving vandalism occurred, causing damage to our natural gas system in Aspen. To safely facilitate necessary repairs, our technicians needed to shut off approximately 3,500 gas meters and test the system.

An investigation into the matter is ongoing by local law enforcement.

Natural Gas Safety

Natural Gas Safety

We deliver natural gas to your home or business through a system of underground pipelines. While natural gas has an excellent safety record, it’s important to know a few basic principles to stay safe.

Pipeline upgrades in progress near Cedaredge, Colorado

Pipeline upgrades in progress near Cedaredge, Colorado

We're in the process of replacing an aging natural gas pipeline in western Colorado. 

The project is part of a regional plan to ensure our critical infrastructure is ready to meet the needs of growing communities and continuing to deliver the safe, reliable natural gas to our customers.

In addition to upgrading existing pipeline, some infrastructure will also be relocated from within city limits to less densely populated areas. Reclamation and restoration efforts will be implemented once the construction of the pipeline is complete.

Home survey

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