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Arkansas payment assistance

payment assistance
If you’re struggling to pay your bill, we've provided resources below. You can also call our customer support team at 888-890-5554 or contact us online to discuss our support options that may be available for you. 



Help starts here —

Arkansas 211, a statewide program headquartered at the United Way of Northwest Arkansas, is our Black Hills Cares partner. 

Arkansas 211 is a confidential, free, 24-hour-a-day, and multilingual way to locate hundreds of human services in your area. Arkansans may dial 2-1-1 or 1-866-489-6983 to speak with an Arkansas 211 community resource specialist, text their zip code to 898-211 (TXT211) or search statewide resources at to get help with utility bill payments, employment, childcare, disaster assistance, tax preparation, housing, food, youth services, veteran assistance, support groups and more.


Northwest Arkansas is full of wonderful resources but knowing where to start can be tough. United Way of Northwest Arkansas’ Arkansas 211 program and Hark have partnered to provide the region’s most comprehensive critical health and human resource database to connect you will solutions in our community. Dial 211 or 1-866-489-6983 to speak with an Arkansas 211 community resource specialist or fill out the contact form to begin your free and confidential needs assessment with a Hark community liaison.

Arkansas Community Action Agencies

Community Action Agencies in Arkansas can help direct low-income individuals and families to resources for food, utility and weatherization assistance, as well as senior services and Head Start early education programs.