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Arkansas payment assistance

payment assistance
If you’re struggling to pay your bill, we've provided resources below. You can also call our customer support team at 888-890-5554 or contact us online to discuss our support options that may be available for you. 


Help starts here -

The Arkansas 211 program, administered by the United Way and sponsored by Black Hills Energy, is a confidential, free, 24-hour a day, and multilingual way to locate hundreds of human services in your area. Arkansans may call 211 or search statewide resources at to get help with utility bill payments, employment, childcare, disaster assistance, tax preparation, housing, food, youth services, veteran assistance, support groups and more.

Low-Income Home Energy Assistance Program

LIHEAP is a federally funded program that keeps families safe and healthy by helping with energy costs.


Northwest Arkansas is full of wonderful resources but knowing where to start can be tough. From food, housing, transit, work, legal assistance, education and social support to financial assistance, Hark can direct you to resources. This is an online portal. If you prefer to speak with someone over the phone, call 2-1-1.

Arkansas Community Action Agencies

Community Action Agencies in Arkansas can help direct low-income individuals and families to resources for food, utility and weatherization assistance, as well as senior services and Head Start early education programs.

Emergency Solutions Grant program

Low-income Arkansans needing rental, homeless prevention or rapid re-housing assistance may apply for funds through this program, funded by the Arkansas Department of Human Services and administered by community organizations throughout the state.