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Arkansas payment assistance
payment assistance
To support our customers impacted with COVID-19, Black Hills Energy temporary suspended nonpayment disconnections for our customers in March of 2020. The Arkansas Public Service Commission has established a tentative date of May 3, 2021 to resume customer disconnections due to nonpayment.  
We know some of our customers are facing financial hardships due to COVID-19. We are thankful we can show our support by offering assistance options for those in need. 

If you’re struggling to pay your bill, we've provided resources below. You can also call our customer support team at 888-890-5554 or contact us online to discuss our support options that may be available for you. 


payment assistance
black hills cares
Payment arrangements
budget billing
medical extension program