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Iowa payment assistance

We know some of our customers faced financial hardships due to COVID-19. If you’re struggling to pay your bill, we've provided resources below to help.


Federal funds available


Iowa rent and utility assistance program


General eligibility requirements require that applicants:

  • Be current renters earning no more than 80% of their county’s area median income
  • Have experienced a documented financial hardship as a result of the COVID-19 pandemic
  • Can demonstrate a risk of experiencing homelessness or housing instability which may include a past due utility or rent notice or eviction notice

Assistance available:

  • Rent assistance for past due and future payments
  • Utility payments owed at time of application (no future payments)

Approved funds will be paid directly to landlords and utility service providers. 

Program eligibility pre-check and application

Local support agencies

Organization Website Phone
New Opportunities Inc.  www.newoppinc.org 712-792-9266
Hawkeye Area Community Action Program www.hacap.org/ 712-792-9266
Matura Action Corp. www.maturacommunityaction.com 641-782-8431
Mid-Iowa Community Action www.micaonline.org 641-752-7162
North Iowa Community Action Organization www.nicao-online.org 641-423-8993
Northeast Iowa Community Action Agency www.neicac.org/ 563-382-9608
IMPACT Community Action Program www.impactcap.org 515-274-1334
Upper Des Moines Opportunity Inc. www.udmo.com 712-859-3885
West Central Community Action Agency www.westcentralca.com/ 712-755-5135