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South Dakota payment assistance
payment assistance

We know some of our customers faced financial hardships due to COVID-19. We’re thankful we were able to show our support during this time. Moving forward, we are resuming our late payment and disconnection practices, but we’re still here for you.

If you’re struggling to pay your bill, we've provided resources below. You can also call our customer support team at 888-890-5554 or contact us online to discuss our support options that may be available for you. 


South Dakota Department of Social Services

The South Dakota Department of Social Services reminds families dealing with financial stress, there are economic assistance programs available through DSS that may help. Programs include assistance with nutrition, home heating, and healthcare expenses, as well as temporary financial assistance for very low-income families with children who are deprived of parental support. Eligibility varies by program.

To apply, citizens can go online to and click on the Economic Assistance tab or call their local DSS office. Contact information for offices across South Dakota is available by clicking on the Find Your Local Office link at

Black Hills Cares
payment arrangements
budget billing
Medical Extension program