Iowa energy assistance resources

Helping others strengthens us all. So, when life doesn’t go as planned, we’re ready to support you. Whether you're looking for ways to lower your energy bills or need financial help, we’re here to help. Explore our range of energy assistance programs and resources designed to help you stay safe, be prepared and save energy.

How do I apply for energy assistance in Iowa?

Eligible households in Iowa can apply for the Low-Income Home Energy Assistance Program (LIHEAP) to receive help with heating costs. Iowa’s LIHEAP program is administered through local Iowa Community Action Agencies. To apply, locate your county’s outreach office or contact the Community Action Agencies unit for assistance.

You may also call the Community Action Agencies unit directly at 515-281-3861.

Apply for assistance

Check out our Black Hills Energy assistance checklist. This resource will walk you through the steps of how to apply for utility assistance.

View the checklist

Bill payment help for low-income households

After you’ve applied for LIHEAP, here are more resources that may be available to you.

Black Hills Cares

Black Hills Cares helps eligible customers in need pay their Black Hills Energy bills or emergency energy-related expenses. The program uses voluntary donations from our customers and employees.

Black Hills Cares

Help starts here - 211.org

211 is a nationwide service that connects millions of people to help each year. They provide a local source of social services available to help with utility bill payment assistance, housing options, food and nutrition programs, support groups and much more.

Visit 211 site

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Here to help

Additional resources for utility help in Iowa

Iowa Community Action Association

Educating, advocating for and connecting Community Action Agencies to amplify a unified voice in service of Iowans facing economic hardship.

Visit Iowa Community Action Association site

Budget Billing

Budget Billing is a free, stable payment plan. It gives you more predictable bills by averaging the amount you pay each month.

Budget Billing

Payment arrangements

We understand that a variety of circumstances can lead to a late payment, and we’re here to help you get back on track by offering payment arrangements.

Payment arrangements

Other resources

Medical Extension program

This program is available to residential customers whose utility service is medically essential, as certified by a licensed physician, to avoid death or serious medical complications requiring immediate hospitalization.

Medical Extension program

Save money

We have all kinds of programs to help you save money and energy. Find out how you can lower your energy costs, make your home more comfortable and reduce your energy use.

Save money

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Understanding your bill

We want to help you understand the information on your energy bill so you can see ways you can save.

Understanding your bill

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Monitor your energy usage

See where you’re using the most energy and where you can save – right in your Black Hills Energy account.

Monitor your energy usage