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Colorado payment assistance
payment assistance

We know some of our customers faced financial hardships due to COVID-19. We’re thankful we were able to show our support during this time. 

If you’re struggling to pay your bill, we've provided resources below. You can also call our customer support team at 888-890-5554 or contact us online to discuss our support options that may be available for you. 

Black Hills Energy has provided approximately $340,000 for energy assistance funding to help residential and small commercial electric customers who need help paying their energy bills. We have partnered with local not-for-profit organizations across our electric service territory. For more information or to apply for energy assistance funding, customers are encouraged to contact the agency in their area.

Canon City in partnership with United Way of Pueblo County (including Penrose and Florence)
Loaves & Fishes
Brandon Maroni
719-275-0593

Cripple Creek and Victor
Aspen Mine Center
Ted Borden
719-689-3584

Rocky Ford (and surrounding towns)
Tri County Family Care Center
Sarah Dillon
719-254-7776

Posada of Pueblo (Pueblo area and Veterans assistance)
Kim Bowman
719-545-8776

Energy Assistance Funding for Small Businesses
Latino Chamber of Commerce
Steven Trujillo
719-542-5513

 

Other resources

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low income
Energy outreach colorado
black hills cares
payment arrangements
budget billing
assistance program
medical exemption
medical extension programs