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Colorado payment assistance

payment assistance

If you’re struggling to pay your bill, we've provided resources below. Assistance options and qualifications can vary. Please call 1-866-HEAT-HELP (1-866-432-8435) for more information.

You can also call our customer support team at 888-890-5554 or contact us online to discuss our support options that may be available for you. 

The Property Tax, Rent, Heat (PTC) Rebate

Now available to Colorado residents based on income, including people with disabilities and older adults to help with their property tax, rent, and/or heat expenses this winter and beyond. The rebate amount can be up to $976 a year for applicants.

Learn more


Other Colorado assistance options

While there is no guarantee of available funds, customers are encouraged to contact the local service agencies in their area for assistance options. 

Canon City (including Penrose and Florence)
Loaves & Fishes

Cripple Creek and Victor
Aspen Mine Center

Rocky Ford (and surrounding towns)
Tri County Family Care Center

Posada of Pueblo (Pueblo area and Veterans assistance)

Colorado electric customers

Income qualified weatherization assistance



Other resources