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Colorado payment assistance
payment assistance

We know some of our customers faced financial hardships due to COVID-19. We’re thankful we were able to show our support during this time. 

If you’re struggling to pay your bill, we've provided resources below. You can also call our customer support team at 888-890-5554 or contact us online to discuss our support options that may be available for you. 

Black Hills Energy has provided approximately $340,000 for energy assistance funding to help residential and small commercial electric customers who need help paying their energy bills. We have partnered with local not-for-profit organizations across our electric service territory. For more information or to apply for energy assistance funding, customers are encouraged to contact the agency in their area.

The Property Tax, Rent, Heat (PTC) Rebate

Now available to Colorado residents based on income, including people with disabilities and older adults to help with their property tax, rent, and/or heat expenses this winter and beyond. The rebate amount can be up to $976 a year for applicants.

Learn more


Other Colorado assistance options

Canon City in partnership with United Way of Pueblo County (including Penrose and Florence)
Loaves & Fishes
Brandon Maroni

Cripple Creek and Victor
Aspen Mine Center
Ted Borden

Rocky Ford (and surrounding towns)
Tri County Family Care Center
Sarah Dillon

Posada of Pueblo (Pueblo area and Veterans assistance)
Kim Bowman

Energy Assistance Funding for Small Businesses
Latino Chamber of Commerce
Steven Trujillo


Other resources

low income
Energy outreach colorado
black hills cares
payment arrangements
budget billing
assistance program
medical exemption
medical extension programs