We’re always ready to respond to issues caused by severe weather. Our highest priority is to provide you with safe, reliable service.
If you smell a gas or odor, immediately evacuate from the building or area. Once you’re away from the building, call 911. Or, if you see damaged power lines, leave the area immediately and call 911.
Experiencing an outage?
Report outages here or call 888-890-5554.
Follow us on social for continued safety information and weather preparedness
We issue ongoing service restoration updates to the media, on our outage map, Facebook and Twitter pages.
News
Black Hills Energy is experiencing multiple electrical outages in Cheyenne, due to blizzard conditions caused by winter storm Xylia. As of 10:45 a.m., 3,504 customers in the north and west rural areas of Cheyenne have been affected. All Cheyenne electric crews are currently dispatched and are patrol...
CASPER, WY — March 10, 2021— The recent spring-like weather has been nice, but with snow today and forecast later this week, it’s important to not lose sight of important safety measures. Snow and ice buildup on your natural gas meter can create a safety hazard and even cut off the flow of nat...
Fayetteville, Ark. – February 17, 2021 Immediately following the completion of the system pressurization last evening, technicians began relighting residential customers, and today technicians are spread across the city continuing service restoration efforts. Additional Black Hills Energy employees ...
Feb. 15, 2021 - As current arctic conditions continue to impact large sections of the country, Black Hills Energy is closely monitoring the situation to ensure the impact on homes and businesses is minimized. “To date, our system has performed as intended. We have worked to ensure homes sta...